Проблема с резервными копиями

Юревич Наталья добавил(а) 3 года назад
Support issue

Не работает раздел резервных копий в панели ISPManager. Отдается всплывающее окно с ошибкой "Во время выполнения запроса произошла ошибка". Ранее резервное копирование было настроено на Яндекс Диск. Копии баз данных на диск не сохранялись.


Вызов функции Резервное копирование в интерфейсе панели управления влечет за собой

появление в логе панели ошибки следующего вида

Aug 22 23:00:09 [2118:882] core_module INFO Request [188.168.29.223][root]

'clickstat=yes&func=backup2.superlist&operafake=1534968008981&sfrom=ajax'

Aug 22 23:00:09 [2118:882] backtrace EXTINFO ??? (lib/libmgr.so.5.165.0 + 0x0)

[*0x7f4116c5b803]

Aug 22 23:00:09 [2118:882] backtrace EXTINFO

mgr_date::AccurateDateTime::AccurateDateTime(std::string const&) (lib/libmgr.so.5.165.0 +

0xd3) [*0x7f4116c5939f]

Aug 22 23:00:09 [2118:882] backtrace EXTINFO mgr_date::Date::Date(std::string const&)

(lib/libmgr.so.5.165.0 + 0x2f) [*0x7f4118cf9c7b]

Aug 22 23:00:09 [2118:882] backtrace EXTINFO

isppriv_action_backup2::ActionBackupSuperList::List(isp_api::Session&) const

(lib/ispmgr.so + 0x98b) [*0x7f4117003b16]

Aug 22 23:00:09 [2118:882] backtrace EXTINFO

isp_api::ListAction::ModuleExecute(isp_api::Session&) const (lib/libispapi.so.5.165.0 +

0x386) [*0x7f4117001533]

Aug 22 23:00:09 [2118:882] backtrace EXTINFO

isp_api::ModuleAction::Execute(isp_api::Session&) const (lib/libispapi.so.5.165.0 + 0x43)

[*0x7f411700b01a]

Aug 22 23:00:09 [2118:882] backtrace EXTINFO isp_api::Action::Run(isp_api::Session&) const

(lib/libispapi.so.5.165.0 + 0x7a) [*0x7f411700d92b]

Aug 22 23:00:09 [2118:882] backtrace EXTINFO isp_api::InternalCall(isp_api::BaseConnection

const&, isp_api::Authen const&, isp_api::Action const&) (lib/libispapi.so.5.165.0 + 0x63b)

[*0x7f4117d12c28]

Aug 22 23:00:09 [2118:882] backtrace EXTINFO ispcore::ProcessRequest::ProcessApi1()

(lib/libbase.so.5.165.0 + 0x208) [*0x7f4117d16130]

Aug 22 23:00:09 [2118:882] backtrace EXTINFO ispcore::ProcessRequest::operator()()

(lib/libbase.so.5.165.0 + 0x1580) [*0x7f4117d16dbf]

Aug 22 23:00:09 [2118:882] backtrace EXTINFO

mgr_thread::Handle::Impl<mgr_thread::List::Impl<ispcore::ProcessRequest> >::run()

(lib/libbase.so.5.165.0 + 0x5f) [*0x7f4116bf517f]

Aug 22 23:00:09 [2118:882] backtrace EXTINFO ??? (lib/libmgr.so.5.165.0 + 0x0)

[*0x7f411959adf5]

Aug 22 23:00:09 [2118:882] backtrace EXTINFO ??? (/lib64/libpthread.so.0 + 0x0)

[*0x7f41192c81ad]

Aug 22 23:00:09 [2118:882] backtrace EXTINFO ??? (/lib64/libc.so.6 + 0x6d) [*(nil)]

Aug 22 23:00:09 [2118:882] libmgr ERROR Error: Type: 'date' Object: 'strptime' Value:

'backup.inf'

Aug 22 23:00:09 [2118:882] action EXTINFO Get message for error in action

'backup2.superlist' for level 30

Aug 22 23:00:09 [2118:882] action EXTINFO Get message for error in action 'mgrerror_date'

for level 30

Aug 22 23:00:09 [2118:882] action EXTINFO Get message for error in action 'msgerror' for

level 30


С функцией Модули ситуация аналогичная

Aug 22 23:00:15 [2118:884] core_module INFO Request [188.168.29.223][root]

'clickstat=yes&func=plugin&operafake=1534968015898&sfrom=ajax'

Aug 22 23:00:16 [2118:884] backtrace EXTINFO mgr_rpc::FastFetchString(std::string const&,

unsigned long) (lib/libmgr.so.5.165.0 + 0x1500) [*0x7f4118d2c19e]

Aug 22 23:00:16 [2118:884] backtrace EXTINFO ??? (lib/ispmgr.so + 0x0) [*0x7f411700b04d]

Aug 22 23:00:16 [2118:884] backtrace EXTINFO isp_api::Action::Run(isp_api::Session&) const

(lib/libispapi.so.5.165.0 + 0xad) [*0x7f411700d92b]

Aug 22 23:00:16 [2118:884] backtrace EXTINFO isp_api::InternalCall(isp_api::BaseConnection

const&, isp_api::Authen const&, isp_api::Action const&) (lib/libispapi.so.5.165.0 + 0x63b)

[*0x7f4117d12c28]

Aug 22 23:00:16 [2118:884] backtrace EXTINFO ispcore::ProcessRequest::ProcessApi1()

(lib/libbase.so.5.165.0 + 0x208) [*0x7f4117d16130]

Aug 22 23:00:16 [2118:884] backtrace EXTINFO ispcore::ProcessRequest::operator()()

(lib/libbase.so.5.165.0 + 0x1580) [*0x7f4117d16dbf]

Aug 22 23:00:16 [2118:884] backtrace EXTINFO

mgr_thread::Handle::Impl<mgr_thread::List::Impl<ispcore::ProcessRequest> >::run()

(lib/libbase.so.5.165.0 + 0x5f) [*0x7f4116bf517f]

Aug 22 23:00:16 [2118:884] backtrace EXTINFO ??? (lib/libmgr.so.5.165.0 + 0x0)

[*0x7f411959adf5]

Aug 22 23:00:16 [2118:884] backtrace EXTINFO ??? (/lib64/libpthread.so.0 + 0x0)

[*0x7f41192c81ad]

Aug 22 23:00:16 [2118:884] backtrace EXTINFO ??? (/lib64/libc.so.6 + 0x6d) [*(nil)]

Aug 22 23:00:16 [2118:884] libmgr ERROR Error: Type: 'rpc' Object: 'fetch' Value:

'https://86.license5.ispsystem.com/pricelist'

Aug 22 23:00:16 [2118:884] action EXTINFO Get message for error in action 'plugin' for

level 30

Aug 22 23:00:16 [2118:884] action EXTINFO Get message for error in action 'mgrerror_rpc'

for level 30

Aug 22 23:00:16 [2118:884] action EXTINFO Get message for error in action 'msgerror' for

level 30

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